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cell phoneWhat is Telepsychiatrics?

Telepsychiatrics is a new way for you to see the provider without having to spend the time and gas money to drive to the office for your appointment.

Telepsychiatrics uses the latest in modern videoconferencing technology to allow you to meet with the provider remotely over the Internet using a computer.

Telepsychiatrics is a form of mental health services, which is essentially the delivery of health care through some form of televideo equipment. Not to be mistaken as an entirely different field of health care altogether, telepsychiatrics is merely a new form of delivery of health care.

The first recorded use of this technology was in the 1950s when radiology images were sent over telephone lines. Today, technology, including Telepsychiatrics, has successfully been integrated into health care practices all over the country and the world, allowing providers to serve patients in underserved communities and those who wouldn't be able to travel the necessary distance to otherwise receive the care they needed.

Your Telepsychiatrics Appointment

In your Telepsychiatrics appointment, you and the provider will meet face to face and in real time, just as in an in-person appointment, only you'll be sitting in two different locations: he at his office and you at home or an appropriate nearby facility. All that's needed for a Telepsychiatrics appointment is a computer with a broadband ("high speed") internet connection and a webcam. As you and the provider speak, you will see each other conversing on the screen in the front of you, your voices being transmitted through your respective microphones and received through the other's speakers or headphones.

Why is Telepsychiatrics Better Than a Phone Call

A provider relies heavily on body language and visual cues a patient gives in addition to their words. Over the telephone, the provider can only hear your voice and so is limited in how well he can read the subtler nonverbal cues you may exhibit about what's going on. Telepsychiatrics puts the visual element back into the appointment, so the provider can read your face and other visual signals as you speak, making him better able to assess your situation and help you more fully.

Telepsychiatrics also allows you to view the provider while you speak, which many people reports makes them much more comfortable conversing with a provider about their personal issues remotely. Over a telephone you may have inhibitions to engaging fully with the provider in your care that may be overcome simply by being able to see the provider as you're speaking with him. Patients find they feel much more comfortable and safe speaking with a provider when they can see him too than they do simply talking with him over the telephone.

Your Security

Our Telepsychiatrics system uses the tightest security protocols to ensure your privacy and confidentiality, the same as we do all our patients. All electronic interactions between patients and health care providers are subject to the same stringent federal and state privacy and confidentiality regulations, including HIPAA. Our telemedicine technologies and security protocols are all HIPAA compliant.

As he would for an in-person appointment, the provider will furnish you with a complete privacy policy prior to your appointment and maintain a complete and confidential medical record of your sessions and your care.

The only element of security in Telepsychiatrics for which the provider cannot be held responsible is the security on your end of the transmission. Whether you conduct your appointment from home or a third-party facility, it is the patient's responsibility to ensure the security of the computer and Internet connection and the privacy of your location during and throughout your appointment.

How much does a Telepsychiatrics appointment cost?

The cost for a Telepsychiatrics appointment with the provider is the same as for an in-person appointment in his office. Patients are held to the same policies regarding cancellations and missed appointments for Telepsychiatrics appointments as for in-person appointments.

Please call for more information on Telepsychiatrics.

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